Tag Archives: Telephone for Business Communication

Home Phone, Landline Services

Missing Having a Clear Connection?

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Land line telephones

It’s not unusual to come across people talking about how they no longer own a land line connection. In fact, many even wonder what it is like to have a land line telephone.  Yet, there are those who still believe in the power of this old school but trustworthy device.

Data companies in the US are consistently working to encourage customers to acknowledge the benefits of having a hard wired phone in addition to the cell phone. To convey this message and spread it across masses, the company is sending out mail pamphlets with the title “Miss having a clear connection?” The fact is that all of us have, at one point or the other, suffered through the problem of “poor signal strength” while working on cellphones. We know how it feels when an important call is dropped, mid-sentence, due to a poor cellphone signal. But home phones don’t dump you like that. They do not leave you in the lurch because they do not run on a wireless connection. The clarity is irreplaceable and connectivity is always unquestionable with landlines.

Land line telephones are an important aspect of our businesses too. In recent times, the use of the telephone for business communication may have reduced a bit due to the advent of the computer as well as the internet. Yet, from the business infrastructure standpoint specifically, landline telephones still score higher when rated on communication satisfaction than cellphones. A major reason for this is that business set ups largely depend upon landline connections so as to establish user identification and have clearer communication that does not get interrupted by low signals, and they have a lasting reliability on a device that does not need charging.

The teleconferencing feature in landline telephones is a function that has helped many businesses overcome the challenges of long distance business communication or conferences. It brings people together from all over the organization at a fraction of the cost of travel and meeting facilities. Conference calls, when used along with video conferencing, bring the essence of a personal meeting to the meeting as presentations are viewed, questions are asked via the Internet and answers are discussed among a number of people attending the call.

Landline Services

Telephone Communication in Business

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Telephone Communication in BusinessIn recent times, the use of the telephone for business communication may have reduced to an extent owing to the advent of the computer as well as the internet. From the business standpoint, specifically, landline telephones still score higher than cellphones when rated on communication satisfaction. A major reason for this is that business networks largely depend upon landline connections so as to establish user identification, have clearer communication that does not get interrupted by low signals, and have a lasting reliability on a reliable device that does not need charging.

Telephone communication may seem more primitive than its new-media counterparts, such as email, texting, and social media, yet its benefits far exceed its limitations. In context of an increasingly impersonal world, we examine how landline telephones that connects people with voice, is still an important business resource. Here are a few reasons why:

Personal and Immediate

Talking to a person over the telephone is the next best way of communicating, after talking with someone face-to-face. For long distance situations where a personal meeting is not possible, a phone call is the best way to get a quick personal response. With other forms of communication such as texting or email, you leave a message and hope for a quick response. In many cases, responses get delayed for some reason and become a source of stress if the business requirement demands a timely action.

Effective

Among the well-known three components of effective communications, body language accounts for 55%, tone of voice for 38% and spoken words for 7%. Voice tone is given its due importance because it gives dimension and emotion to words. Over the telephone, it further increases the effectiveness of the communication as body language cannot be assessed in that case. Yet, certain aspects of body language, such as smiling and walking while talking, tend to come across in a telephonic conversation.

Interactive

The teleconferencing feature in landline telephones is a feature that has crossed the barriers of the traditional two-way communication on a telephone. It brings people together from all over the organization at a fraction of the cost of travel and meeting facilities. Conference calls, when used along with video conferencing, bring the essence of a personal meeting to the communication as presentations are viewed, questions are asked, and answers are discussed among a number of people attending the call.

The above factors and many more are the benefits attached to using telephones in office. These benefits out way those of other channels of communication and help businesses grow.