The Indiana Attorney General’s office plans to address the growing problem of robocalls in 2016 by pushing the Federal Communications Commission (FCC) and phone companies to better address the issue. Unwanted calls, as well as texts, are one of the major complaints to the Indiana Attorney General’s office, with more than 13000 complaints filed every year.
Robocalls can be termed as automated calls and recordings you receive that companies or scammers generate with computers.
Greg Zoeller said, “In over an hour, they can blast out literally a million calls as we’ve really had a massive increase n robocalling.“ Zoeller also added it’s very difficult to find robocallers because most of them originate from outside of the United States. “I can’t stop an overseas call. I need help from the federal government,” said Zoeller. “If you react at all, if you don’t hang up immediately, they will definitely sell that to credit card companies and say they stayed on the line, they pressed one.”
Zoeller has recently joined 45 state attorneys general in calling on major phone companies like AT&T, Verizon, Sprint and T-Mobile to offer call blocking technology to various customers. Currently, some carriers are offering call-blocking, but such services often have limitations as they don’t offer more mass blocking options that would stop calls before the customer receives it. Zoeller confirmed that he has made plans to work with the FCC and other telecom providers in an effort to end illegal robocalls. In the meantime, the Attorney General said that you can ditch your landline which tends to get more unwanted calls.
Zoeller has warned the public not to engage in such robocall conversations or push any buttons. He has also advised hanging up as soon as possible as it will help you receive fewer calls because it won’t get registered.