Category Archives: Verizon Wireless

Verizon, Verizon Wireless

Verizon Wireless Resumes FiOS Expansion After 2010 in Boston City

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Verizon Wireless

Verizon Wireless has always been dedicated to seeking meaningful growth in the wireless sector. The competition has always been tough for the company. And many thanks to industrial competitors like AT&T, Sprint and T-Mobile, because the company has started offering FiOS to its local phone service users in Boston, Massachusetts.

The company aims to provide this services to over 25,000 families and businesses in the city by the end of 2016.

How This Happened

The company had largely stopped expanding FiOS fiber for home phone service subscribers in the year 2010 and immediately shifted its focus on completing existing builds.

Verizon Wireless Announced:

Now the company changed its decision during the month of April 2016.  The company clearly announced that they are focusing on fiber buildout throughout Boston on a large scale with the objective of replacing the copper lines used for delivering Internet, TV and Local phone services to customers.

According to the Sources….

“We are also in talks with other cities regarding the possibility of fiber rollouts. Moreover, the company is all set to schedule the Installation of FiOS on an immediate basis”, says Verizon Wireless.

The Possibility of Installation at This Point of Time:

According to Verizon, the service can currently be installed in the three areas mentioned below:

  • Dorchester
  • Roslindale
  • West Roxbury

The service will reach Dudley’s Square Innovation District of Roxbury by the end of December 2016. The service will be expanded on a street by street basis in Dorchester, Roslindale, Roxbury and West Roxbury in the year 2017, says Verizon.

The Biggest Question:

In accordance with the joint announcement by Verizon and Boston city Officials, the estimated cost of this project is somewhere around $300 million. It will take almost six years for the replacement of Verizon Wireless’s infrastructure based on copper with state-of-the-art fiber optic network platform throughout the city.

How many of the local phone service subscribers in Boston will get a chance to buy FiOS service? This is a big and a very important question. The company has a license from the city. This license allows Verizon to avoid installation of service in Boston if it is “commercially Impracticable”.

It is possibly an Exception:

This is not applicable to public housing for low income residents. Most importantly, Verizon Wireless has not said anything about expanding after the company finishes wiring up the currently planned neighbourhoods. Now it will be very interesting to see the number of Boston houses getting fiber. The Boston city officials have asked Verizon Wireless to provide them with an estimate in this regard.

Final Words:

This decision of Verizon Wireless has sparked anger among government officials of various other cities. They have criticised Verizon for not servicing all home phone Service users. Customers in low income areas have particularly not been served by the company so far. A city-wide build-out in New York City is the best example of that. The build-out in New York City did not reach all of the home phone service subscribers.

Verizon, Verizon Wireless

Verizon Introduces Two New Prepaid Plans with a Lot of Data for Its Customers

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verizone wireless prepaid phone service

 

It is a Very Good News for Verizon Wireless Customers:

Instalment plans and bolstered prepaid phone services are turning out to be two major trends in the United States. Typically, the United States has always been the contract centred in terms of phone plans or services. However, the winds of change have started to blow. GSM network carriers could be credited for such a change.

Verizon Wireless is Following the Footprint of AT&T:

AT&T has been trying hard to promote its prepaid plans for the period of more than two long years. This seriously turned out to be fantastic news for someone who is always on the go or spends a few months in the United States and a few in another country.

Seeing AT&T’s considerable success, Verizon Wireless has decided to do something very similar for its customers.

Verizon Wireless Adds Two New Prepaid Plans:

Currently, the company is offering 3GB of data at the cost of $45 and 6 GB data at the cost of $60. Unlimited talk and text are its vital features. The company has decided to launch two new prepaid plans for its customers beginning the 13th of November.

What is the Deal?

The announcement of the two plans seems to be a strategic move by the company for seeking some growth in the wireless sector. According to the plans, all of the Verizon Wireless customers opting for $50 plan will get 5 GB of data. As for customers opting for $70 plan, they are likely to get almost 10GB data.

For Your Information:

It is important to note that, on these plans, your unused data does get roll over. Any customer who opts for the $70 prepaid phone service will get unlimited calling to Mexico and Canada.

Know Verizon Wireless’s Purpose:

In addition to the growth in the wireless sector, Verizon Wireless is adding these two new plans to its prepaid arsenal with the purpose mentioned below:

  1. Verizon Wireless intends to remind you that these prepaid plans are fully compatible with the latest smartphones like the Google Pixel as well as Lenovo Moto Z. Both of these smartphones are offered by the carrier.
  2. Prepaid phone service might just be the best way to go for anyone who travels a lot and also wants to save money.

Summary of the Story:

This is certainly great news for Verizon Wireless customers. They can save some money very easily. This could also be their way to get rid of those terribly high bills. Taking Verizon Wireless’s growth in the wireless sector into consideration, it is clearly a strategic move to seek new growth by the company. As AT&T, another major carrier in US, has announced the availability of such prepaid phone services just a few days ago, Verizon Wireless has got some serious competition to deal with. Therefore, it is not going to be easy for the company to seek new growth in the wireless sector. The competition is getting fierce. It will be very interesting to see whether Verizon Wireless can get some profit and new customers with this new offering or not.

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Verizon Wireless Lands in Legal Tussle with Consumers over Connectivity Issues in South Jersey

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Verizon Wireless

The wind does not seem to be blowing in favor of Verizon Wireless. The company is already facing strong competition from its rivals in the field of wireless residential phone service, and it’s not turning out to be easy for the company to seek enough room for new growth in said stream.  Now the company seems to be in legal trouble with landline phone service users in South Jersey because of connectivity problems with the company’s cooper-line service.

Consumer Advocates Have Called on BPU:

Because of the reasons mentioned above, many consumers may convince the state to investigate the company’s residential phone service provided to the users in South Jersey. Considering the appearance of over 200 people in the court for a hearing conducted last month on the issue, consumer advocates are once again forced to call on state regulators with the objective of conducting in-depth investigation into the company’s landline phone service provided to consumers of more than a dozen municipalities falling in the region.

Similar kinds of letters had been written to the BPU (The Board of Public Utilities) in this regard. Therefore, SDRC (The State Division of Rate Counsel) and AARP renewed calls to help the agency investigate the way the telecommunication giant takes care of its residential phone service infrastructure in South Jersey.

Stefanie Brand, State Division Rate Counsel, declared the issues as persuasive and can’t be resolved through piecemeal attempts for the purpose of repairing individual copper service lines a case-by-case basis in her letter written to the BPU on 7th September 2016.

Her arguments were supported by AARP officials. They have repeated their call for a full-blown investigation into the quality of service provided in the region, first made in the year 2013.

The Dispute Has Been Going on for Several Years:

All of the landline phone service users hailing from 16 communities and Cumberland County have been experiencing this problem for a number of years. On problem suggests that services on the line contain static and are of very poor quality, especially during bad weather. Most importantly, students are not able to study or complete their homework because of the lack of superfast internet at home.

This does not seem to be the end of the problem. This issue of poor quality residential phone service has also drawn critical attention from state lawmakers.

This Is What the Company Has to Say in Reply:

The company does not provide its superfast connectivity services in the communities. However, the company claims to have invested over $100 billion in order to ameliorate its dial-up connectivity and residential home telephone services for the last two years. Most importantly, the company professionals have been working hard in order to solve specific issues identified by the customers at the hearing conducted during the month of August 2016 in tiny Estelle Manor. The company also claimed that they are working on developing additional initiatives for dealing successfully with the concerns of its valuable customers.

Now the company is hoping that there will not be any requirement of legal proceedings in this case. Since most of the issues are being taken care of by the company, the actions taken in this regard will confirm it.

Summary;

As for users, they don’t seem satisfied with the company’s residential phone services and its promises. They have approached professional legal consumer advocates who requested BPU to look into the matter. In addition to that, this problem has also been raised to SDRC and AARP officials. They have echoed the voice of users facing connectivity problems. On the other hand, the company does not seem to be getting on the back-foot at all. Instead, the company has clarified that they are looking into the problem deeply to improve the consumer experience with their services. In simple words, this legal battle between the users and the company seems to be getting bigger. As for the result, only time will tell.