AT&T Sees Increase in Landline VoIP

Recently procured data has enabled AT&T to infer that the number of customers has continued to increase for VoIP-based voice service as compared to wireline customers. In the first quarter itself, there has been a growth in the form of 5 million new subscribers for U-verse voice service along with an increase in broadband and video subscribers.

The growth in the number of new IP-based U-verse broadband customers was tremendous. Besides seeing a gain in new customers, AT&T has converted around 80 percent of it’s DSL subscribers to IP-based U-verse broadband where it’s available using it’s 1 Gbps fiber-to-the-home (FTTH) services.

A rising number of AT&T customers are buying a great deal of dual play bundles that include broadband and VoIP service. In an interview, the AT&T vice president of voice and data products said that many of their customers purchase both products but some of them are moving from IP to the DSL network.

E-911, call forwarding, and call blocking are the features introduced by AT&T that differentiate it from other VoIP players such like Skype and Vonage. Moreover, customers can experience a TDM-based equivalent service because the internet network is managed.

Currently, AT&T is offering three U-verse Voice packages. The first is the U-verse Voice International, with the help of which a user can make limitless calling in the U.S., its territories, and Canada, and get discount on calls to other countries. The second is the AT&T U-verse Voice Unlimited with the help of which a person can make limitless calls within the U.S. and Canada, the U.S. Virgin Islands, Puerto Rico, Guam and the Northern Marianas. The last is the AT&T U-verse Voice 200 with the help of which a person can make limitless calls to other U-verse Voice customers and avail 200 minutes of anytime calling to anybody in the U.S., the U.S. Virgin Islands, Guam, Puerto Rico and the Northern Marianas.

The Vice President also added in his statement that the rising telecommuting trend is also causing users to rethink using just a cell phone. Call quality through mobile handsets also depends on the proximity to the nearest cell tower, which is another factor driving users to opt for this service.

In the end, he added that voice quality of wireless carriers is not good enough to support conference calls. However, this can be assured in case of landline phones with the help of their services.

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